Returns Policy
We hope that you will be truly delighted with your purchase, but there may be an occasion when you feel it necessary to return or exchange an item. The following is our returns policy:
- Unused, unwashed products can be exchanged or returned for a refund within 10 days of purchase. Underwear is not returnable. Please ensure that all original tags are left on garments.
- Sale items can be exchanged or store credit can be issued.
- Customers are responsible for the postage cost of returning an item. Sorry, but we cannot refund your original post and packaging charges, but our P+P back out to you is free.
- To return an item please email customerservice@funkymum2b.ie stating your order number and the item(s) you wish to return. We will then issue you with a returns number.
- Be sure to include your full name, address, order number and returns number with your return or exchange for prompt processing. Please send your goods for return or exchange to the following address Funkymum2b, Highland View, Ballyglassin, Killeagh Co Cork. All items are the customer's responsibility until received by funkymum2b.
- In the unlikely event that you find a fault due to manufacture of your product we will replace the item or reimburse you in full, including return carriage without quibble.
- If you are returning items that are registered you must e mail funkymum2b with your Order Number to get a returns number.
- Goods Without a Return Number Will Not be Refunded or Replaced.
- Your statutory rights are not affected!
